Testimonials

What people say about Plan A Property Group



Exceeded Expectations

Testimonial

I could not have managed the sale of the property without Craig. I don't live in Sydney, and the previous tenant was a hoarder. Craig quickly and efficiently cleared 20 years of hoarding from the apartment, doing most of the work himself in an astonishingly short amount of time. The place had to be guttered and completely renovated, and Craig organized the very cost-effective quotes and trades - essentially managing the renovation himself, all the while keeping me informed. He also went to the trouble of buying new blinds and installing them himself, to help me save money. He also managed to find a number of interested parties in the property, and it sold quickly, the price above my expectation. I can't recommend Craig highly enough! It's not often one finds such personal attention from an agent.
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- Erika O'Dea -Hillsdale NSW

Helpful and knowledgeable

Testimonial

Craig went out of his way to help us purchase a wonderful 2 bedroom unit in Bondi. Nothing was too much trouble, he was a cut above other agents in the area. Highly recommend.
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- Susan N-T -Bondi Beach NSW 2026

SO AWESOME

Testimonial

When leasing your family home it can be an emotional and stressful time and sometimes you don't know exactly what you need but you know you want it done right. Shelley gave us such confidence and peace of mind about our property. We couldn't recommend her highly enough!!

- M.K -Botany, NSW 2019

Highly Recommended

Testimonial

Shelley and her team offer a level of professionalism and service that is quite uncommon. Highly recommended

- D.E -Maroubra, NSW 2035

Amazing Work

Testimonial

Shelley did a fantastic job for us getting our 3 bedroom unit in Clovelly to market and rented very quickly in these trying times, nothing was too much trouble. Shelley is very well organised and anyone looking to secure a property agent with a very much "say and do" attitude cannot look any further than Shelley.

- T.T -Clovelly, NSW 2031

Hire Shelley and relax!

From the moment she came in to present her business through to the campaign and management of our property, Shelley's service is top notch. She's blown us away with her effectiveness, attention to detail but mostly her communication skills are superb and she is always one email or call away from you with a very prompt response. She leaves no stones unturned and goes to great lengths to do an exceptional job for both the landlord and for the tenant.

Besides her management skills Shelley understands the human side of a business relationship and is a very pleasant person to talk to. We feel safe that our property is being managed by her and her team. Thanks for your time, dedication and commitment Shelley.

The space of rental management is littered with bad examples and you're there to prove that it is possible to provide excellence in this space! Keep up the excellent work and if you're looking for a top notch service, needless to say that we recommend Shelley highly!

- T.B -Bellevue Hill, NSW 2023

Outstanding

Testimonial

During a difficult period for both Landlords and Tenants alike, Shelley did a fantastic job in being able to adapt and respond to an unprecedented situation (COVID-19) her professionalism and personal manner ensured she was able to navigate all situations presented and still be able to deliver excellent results

- E.S -Waverley, NSW 2024

Shelley is a star

Testimonial

Shelley is fantastic! She is across all the detail, very proactive, easy to deal with and always pleasant. Her passion is obvious and she is by far and away the best property manager I have had. I wouldn't hesitate recommending her to anyone.

- A.B -Kingsford, NSW 2032

Best Property Manager in Sydney

Testimonial

Shelley recently out my apartment in Maroubra. She has been looking after my property for some time now. She was extremely flexible, helpful, friendly and always available and accessible by phone. Shelley and Craig are always ready to give service over and above what is required, no task being too much trouble. I wouldn't have any other agent managing my property and that of my family members. Thanks Shelley and Craig

- C.S -Maroubra, NSW 2035

Professional and results driven

Testimonial

We discovered Shelley Bays through "word of mouth"and decided to use her "boutique" services rather than one of the big leasing agents in the local market. From the start she was exceptional at communicating with us and guiding us through the various processes in listing our property all the way to securing a great tenant. One of our key requirements was to be able to lean on the expertise of a local letting agent for advice and how best to position our property to secure the best rental return and tenant. Shelley Bays performed flawlessly on all counts

- B.C -Randwick, NSW 2031

Outstanding

Testimonial

Shelley and Craig did an excellent job in leasing my property in a difficult economic situation. The pandemic shutdown in NSW caused my tenants to lose their employment and wanted to break the lease and leave. Shelley negotiated terms with the tenants to exit the lease and managed my landlord insurance claim for the event. Shelley and Craig helped me to quickly have the apartment repainted by a reliable and affordable painter, as well as helping with repairs. Despite the difficult rental market, they attracted high quality tenants to begin a new lease on the property shortly after it was put back on the market. I can't recommend Shelley and Craig high enough. Thank you!

- D.E -North Bondi, NSW 2026

Highly Recommended

Testimonial

Shelley is always so onto it, so quick to attend anything needed. Knows her stuff and the industry better than anyone! I always feel so well looked after, and in very capable hands

- S.R -Belmore, NSW 2192
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